100% up to $200
CASINO COMPLAINT FORM
What is Casino Mate?
Casino Mate is an Aussie online casino website. When you visit casino mate online, you will find a handful of gaming choices played both on desktop and mobile. As a matter of fact, the casino mate mobile casino is one of the more frequently visited gambling websites in Australia. This is because of their bonus codes and generous special offers, as well as the fine reputation the casino enjoys in terms of quality and safe gambling.
Safety should be your priority when you gamble online, which is why our first test of the Casino Mate Australia website was regarding their security measures. As it seems, this casino has been providing secure gambling to its players for years now, which is a good starting point. Now, let’s move to their offers and games, as well as the requirements one has to meet to be able to play the games at this real money casino.
Bonuses and promotions at Casino-Mate
There are quite a few promotions given in the form of casino mate bonus codes, free spins and match bonuses. For starters, there’s the welcome bonus that combines 80 free spins and a match bonus of $1400. Since we’ve been reviewing this company shortly before Christmas, there was also a hefty $100 000 reward for those who take part of their tournaments.
According to some other casino mate reviews we read, such special promotions happen regularly throughout the year. Most often, the casino gives free spins on new games, allowing the players to see their latest inventions created by the software developers.
The first bonus is a long-standing bonus, so you should definitely know the details. The minimum requirement to get this bonus is to deposit $20, which is a relatively low quote. With that $20, you get the first match bonus of 100%, as well as the 20 free spins. On your consecutive deposits, a total of four, you get a 50% bonus match and new batches of 20 spins per play. This means that you can play at a very low budget here, but that you can also deposit more and get match bonuses that go as high as $1400.
There are three gaming options that this casino gives you, which is literally everything you need to get access to instant play at all times. Their games can be played on desktop, mobile, and even tablet. This allows for simple access and more convenient playing. Despite the popularity of mobile use, there are still some casinos that fail to optimize their sites. Thankfully, this casino is one of the modern ones.
Most popular games and game developers presented at Casino Mate
All crucial information such as this is published on the website, which proved to be really helpful for our review. For example, unlike some other casinos that are either vague about the providers they use, or they don’t mention them at all; this casino has went forward and created a page that lists all providers.
This list includes some high rated providers, which is evident from their game selection. The providers include: Quickspin, Isoftbet, Betsoft, Booonge, Playson, Play N Go, Booming, etc.
With so many game developers, you can expect a true variety of games, all with different features on this website. All their games are split into several categories that include classic slots, Blackjack, roulette, table games, video pokers; as well as pages that list the top 20 games, most popular games, etc.
Sign up process at Casino Mate
Signing up takes little time here and it gives you fast access to the games you planned to play. In fact, you can play instantly with one of the accepted deposits, but if you decide to withdraw, you’ll need to have your profile verified. This can take hours to days, depending on the data the casino requests to verify your identity.
This is why, we recommend taking care of this as soon as possible, preferably once you sign up and start playing. Also, try to use the method you plan to use for withdrawal, too. Changing the method afterward is much more complicated in online casinos, and it can take some while for your request to be processed.
Deposits and withdrawals
There are plenty of options for both deposits and withdrawals. These include cards like Visa and MasterCard, bank transfers, as well as e-wallets like Skrill, Neteller, Instadebit, iDebit, etc. Moreover, you can use pre-paid vouchers from providers like Paysafecard.
This is basically the biggest variety of banking choices. They also vary in terms of processing time. All are instant for deposits, but they differ for withdrawals. For example, you can withdraw your money to your Visa card in 3 to 5 business days, but you can withdraw them to your Skrill and Neteller account instantly.
There is a VIP program that makes players the Club Mates of the casino. Moreover, the casino is known to give constant generous discounts to their returning players, as well as open tournaments with some of the highest rewards seen in the Aussie casino market.
Once you become a Club Mate, which even the casino admits is not all that simple, you get tremendous benefits that include: exclusive bonuses and promotions, larger and faster withdrawals, dedicated VIP host, gifts, freebies, and other incentives. Also, at the moment when you join their VIP group, you’ll be given a once-off VIP bonus as a welcome.
There are three ways to get in touch with the people who work at Casino Mate. First, you can call them on the phone by clicking on the contact us page and checking the number. Second, you can join a live chat and ask their support agents a question or two. Or, you can write them an e-mail.
If you want a speedy answer and can’t really wait, you should use the first two. E-mails are answered rapidly, but not as fast as an instant live chat message or a phone call. You’ll probably have to send your verification documents via e-mail, which went smoothly for us.
Pros and Cons of Casino Mate
Now that we’ve explored everything from the casino’s games to their banking options and support quality, it is time to narrow things down. Obviously, this casino has more pros than it has cons, but it’s good to have a clear picture of both.
When you take part of this loyalty program, there are many benefits you can make use of. The big rollers who are part of it claim huge rewards and even gifts like trips and big, expensive items. However, if you’re not into this to play big, you can definitely skip this program and gamble for a low deposit.