SG Casino Review
How to Create an Account at SG Casino Australia
If you are a first-time player at SG, you will be asked to choose between the 3 available bonuses they have – the welcome casino bonus, sports bonus, or live casino cashback bonus. There’s a fourth option too – playing without one.
Once you select an option, you’ll be redirected to a page where you should enter the following information:
- Your preferred country and currency
- Your full name
- Contact information like phone number and email
- Your age
Once you fill out this information, you can create login details for your casino account, make your first deposit, and start gambling.
ID Verification as SG Casino
- In most cases, casinos don’t ask for verification right away. You can usually gamble right away at the casino, but this doesn’t mean that you won’t have to provide verification documents later on. At any point, the casino can ask for verification by requesting documents such as:
- Your ID or passport
- Photos of your credit card if you’re using one for deposits
- Photos of your utility bill
- Photo of you holding your card, ID, etc.
Bonuses and Special Offers at the SG Casino
Just like most online casinos, SG also has some bonuses to offer you. Let’s take a look at their promotions in detail.
There are 3 versions of the welcome bonus at SG Casino – and you can only choose one of them. These are:
- Casino bonus: 100% match up to 750 AUD and 200 free spins. You need to deposit a minimum of 30 AUD to claim this. You’ll get the spins as a set of 20 per day.
- Live casino bonus: 25% cashback up to 300 AUD. On Monday, you should get in touch with the casino to get 25% cashback
- Sportsbook bonus. With the 1x rollover requirement of the initial deposit and odds of a minimum of 1.50, you can claim a 100% bonus of up to 150 AUD. The minimum deposit requirement is 30 AUD.
Each of these offers lasts for 30 days and comes with a 35x playthrough requirement. The live casino bonus is available once every week starting from your first week, while the other 2 are limited to your first deposit.
SG casino has many promotions for its players. Once you claim the welcome bonus – or decide to forfeit it, you can keep playing to claim other available bonuses. Here is what we found when checking the casino site:
- 16 Bonus Voyage Daily Offers. Every day, you can find the hidden chips and claim a bonus to unlock daily prizes. You can choose your start date. Just open the mini-game, find the 5 hidden chips, and pick a bonus.
- Sportsbook cashback bonus. If you top up your balance during the week and bet on the hottest sporting events, you can get 10% cashback on Monday. The minimum cashback is 30 AUD and the maximum is 750 AUD. You can claim this on Monday once a week. There’s a 3x wagering requirement from the amount of the credited bonus.
- Sportsbook weekly reload bonus. Get 50% of your deposit up to 750 AUD with a minimum deposit requirement of 30 AUD on your first deposit made in a week. You must play through the full amount of the deposit at least once with odds no less than 1.50.
- Sportsbook accumulator boost. Bet on games with minimum odds of 1.40 and if the bet has won, you get extra cash from net winnings. This can go up to 100%.
- Sportsbook table tennis free bet. Place 5 single bets for 15 AUD on table tennis matches with odds over 1.30 and get a free bet once per game day.
- E-sports stakeback: Get 50% UP TO 75 AUD on the stake amount in case a bet is lost.
- Casino weekly cashback: Top up your balance during the week and on Monday, get 15% cashback up to 4500 AUD. The minimum cashback is 10 AUD.
Making Deposits and Withdrawals at SG
To gamble and get a payout online, you need to pick one of the available banking methods. Below we’ll list these options as well as all pertinent information you should know about them.
How to Make Your Deposit
Here are the options you have for making deposits at the SG casino:
- Bank Transfer
- evouchers by Cash to Code
- eZee Wallet
- Cryptocurrencies: Tether, Bitcoin, Litecoin, Ethereum, Ripple, USD Coin, DAI
The starting minimum deposit is 15 AUD with every method except for bank transfers which require at least 20 AUD. All deposit methods come without a fee and are instant. Keep in mind that e-wallets can’t be used to claim the welcome bonus and some other promotions.
There are 2 currencies that you can deposit in – Australian Dollar and Euro. Depending on which method you choose, the maximum deposit can differ. For instance, you can deposit 3100 AUD with MasterCard but 7800 AUD with AstroPay and Neosurf.
Some problems that you might experience when making a deposit are:
- Your deposit doesn’t instantly reach your account
- Your bonus isn’t instantly loaded into your account
- The casino doesn’t accept the deposit method you want
If you experience any problems with your deposit, reach out to the support for help.
How to Get a Payout
When you win money and decide to get a payout at the casino, here is what you can use:
- Bank Transfer
- eZee Wallet
- Cryptocurrencies: Tether, Bitcoin, Litecoin, Ethereum, Ripple, USD Coin, DAI
As you can see, there isn’t much difference except for Neosurf and MasterCard. The processing time for withdrawals is 1 to 3 days whichever option you choose. This is fast for methods like Bank Transfers which usually take longer, but methods like crypto and e-wallets usually take hours at other casinos.
If you experience any delays with withdrawals or issues, you should contact support. One of the reasons for this can be verification – you will probably be asked to verify your identity before your first withdrawal is processed or whenever you request to withdraw higher sums.
Your withdrawal might also be delayed if you switch from one banking method to another. In cases when you used one method for deposit but decided to switch to another for the withdrawal, this can require extra verification and delay the money processing.
The withdrawal times also depend on which method you choose. The casino promises to approve a legit withdrawal request (as long as your account is verified) within 1 to 3 days. However, it might take longer for the funds to reach your account if you choose a slower banking method, such as a bank transfer.
Finally, if you haven’t met the wagering terms for a bonus and want to withdraw money, you won’t be able to do this. Make sure to meet all the wagering terms for a bonus before you request a payout. Keep in mind that most bonuses come with a maximum winning cap. If you won more than the winning cap, the rest will be forfeited and you cannot withdraw it.
The minimum withdrawal amount here is 15 AUD, while you can withdraw a maximum of 7800 AUD with selected methods. There are no fees for withdrawals.
Gaming Options for Playing SG Casino Online Pokies
SG is optimized for playing across all devices. You can gamble on:
- Your desktop
- Your mobile
- Your tablet
The only option to do this is via the browser. There’s no software to be downloaded on desktop or mobile. Just make sure to have the latest Flash version on your phone or tablet, and you can access this site and all of its features without any problems.
Top Games and Developers
SG Casino has games from over 50 different software companies. Their list includes many developers including the less popular ones and the biggest names in the gambling world. You can find games from Pragmatic Play, Play ‘n’ Go, NetEnt, Betsoft, and much more.
The collaboration with so many developers allows the casino to offer thousands of games. The biggest category is slots, and you can find them in many themes, forms, and styles. There are classics, progressive slots, new titles, slots with different paylines, Megaways slots, and much more.
Finally, there’s a sportsbook at the casino – and a very popular one for that matter. They have live betting, horse race betting, e-sport betting, and more.
The VIP Program of the Casino Explained
SG Casino has a separate loyalty program from the bonuses we mentioned. The advantages you can get if you are part of this program are:
- Personal VIP manager
- Financial privileges – special promotions and benefits, higher withdrawal limits, faster withdrawals, etc.
- VIP promotions
When you sign up, you instantly get into this program but to enjoy these perks and the rewards that come with each, you need to climb the levels. There are 5 levels. With each level, you get a higher monthly withdrawal limit. Starting from level 3, you get a certain amount of cashback. Level 4 brings you a personal account manager.
Customer Service: Contact and Hours
The support at SG Casino works around the clock, meaning that you can reach out to them at any moment, every day of the week. There are 2 options to use to do this:
- Use the live chat on the website
- Send them an email on [email protected]
The first option is more popular and much faster than the latter. The casino usually responds to emails within 24 hours, while live chat can be much faster. However, if you don’t have time to wait for a live agent, you can definitely send them an email. You can also check out their FAQ section – it has quite a lot of information you can use.
Unfortunately, there’s no phone that you can call to get an immediate response.
Final Thoughts on the SG Casino
SG is a licensed, secure casino with an amazing selection of games. On this website, you can choose between thousands of casino games and even bet on sports! It has something for everyone’s taste, and the minimum deposit is not high, so people with diverse budgets can gamble here.
The bonuses at the casino are quite numerous and a 35x playthrough is a good bargain these days. SG also has an inclusive, rewarding program for its loyal players, numerous banking methods, and even accepts crypto. While we found some downsides in their withdrawal list and the fact that there’s no phone for contact, this is generally a great casino for Aussie players.
- Is SG a legit and fair casino to gamble at?
Yes. SG Casino has a good reputation in the Aussie market, as well as a long-standing license with the Curacao Gaming Commission. This confirms that it is legit and fair and safe to play at.
- Can I gamble at SG on my phone?
Yes. SG Casino is mobile-optimized and can be accessed on smartphones and tablets, including those that operate on Android and iOS. You need the latest Flash version to access the website.
- Is there an SG Casino mobile app I can use?
No. We didn’t find information on an app that you can download on your phone. You can, however, gamble directly from the browser and access all the games and features the casino offers, including their bonuses.
- Is there a no deposit bonus at SG Casino?
No. At this point, we didn’t find a no deposit bonus at the casino. No deposit bonuses are usually given to new players and at SG, all welcome bonuses are deposit-based.
- Does SG Casino offer any free spins?
Yes. SG Casino offers free spins in their regular promotions, as well as the welcome package for casino players. There are no free spins in the live dealer or sportsbook casino as expected.
- What’s the withdrawal time at the SG Casino?
The withdrawal processing period at SG is 1 to 3 working days. This is not very fast considering that with electronic wallets or crypto, some casinos process payouts instantly or within a few hours.